Vidance Privacy Policy

1. Who We Are

App name on Google Play: Vidance

Developer / Operator on Google Play: SuperMantis

Android package name: com.mantis.vidoo

This page explains how Vidance collects, uses, stores, and protects user data when you use the app.

2. Data We May Collect

Depending on the feature you use, Vidance may process the following categories of data:

• Account information, such as login-related identifiers if you create or use an account.
• User content you submit or generate in the app, such as prompts, uploaded files, generated images, videos, music, or other creative assets.
• Order and transaction records required to process in-app purchases, restore purchases, deliver points, or handle support requests.
• Device and app information, such as device model, operating system version, app version, crash diagnostics, and performance data.
• Advertising-related data, such as advertising identifiers and ad interaction data, when ads are shown in the app.
• Customer support communications when you contact us.

3. How We Use Data

• To provide, maintain, and improve Vidance core features and user experience.
• To create, deliver, and manage AI-generated content requested by users.
• To process payments, verify purchases, issue points, and prevent abuse or fraud.
• To display ads and measure ad delivery performance where applicable.
• To troubleshoot crashes, maintain service security, and protect system stability.
• To respond to customer support requests and comply with applicable legal obligations.

4. Sharing and Third-Party Services

SuperMantis does not sell personal data.

Vidance may use third-party service providers only when reasonably necessary to operate the app or deliver user-requested functionality. Depending on the feature used, this may include:

• Advertising service providers for ad delivery and measurement.
• Payment and app store platforms for billing, purchase verification, and transaction handling.
• Cloud hosting, storage, content delivery, and security service providers.

These parties are only allowed to process data as needed to provide their services to Vidance or as required by law.

5. Data Retention and Deletion

We retain data only for as long as necessary to provide the service, maintain account and transaction records, ensure security, resolve disputes, or comply with legal obligations.

• Account and user content may be retained while your account or related services remain active.
• Purchase and billing records may be retained for audit, fraud prevention, accounting, and customer support purposes.
• Crash, security, and operational logs may be retained for a limited period to maintain reliability and investigate incidents.

If you want to request deletion of your data or account-related information, please contact us using the email below. We will review and process requests in accordance with applicable laws and operational requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

7. Children's Privacy

Vidance is not intended for children who are not legally allowed to use the service under applicable law. If you believe a child has provided personal data without appropriate authorization, please contact us.

8. Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date on this page.

9. Contact Us

If you have questions about this Privacy Policy, data handling, or deletion requests, please contact SuperMantis at: vidoovip123@gmail.com

中文说明

本隐私政策适用于 Google Play 上架的 Vidance 应用，运营主体为 SuperMantis，Android 包名为 com.mantis.vidoo。

我们可能根据功能需要处理账号信息、用户上传或生成的内容、订单与支付记录、设备与应用信息、广告相关数据以及客服沟通信息。

这些信息主要用于提供和改进服务、完成用户请求的 AI 生成功能、处理支付和积分、展示广告、防止欺诈、保障系统稳定，以及响应客服和法律合规要求。

我们不会出售个人数据。仅在提供服务所必需的范围内，才可能与广告、支付、云存储、安全等服务提供方进行必要的数据处理。

我们会在实现服务目的、满足安全风控、处理订单售后和履行法律义务所需的期限内保留数据。若你希望申请删除相关数据，请通过上方邮箱联系我们。